Effective Date: October 8, 2026
Last Updated: October 8, 2026
These Terms of Use (the "Terms") are a binding agreement between you and YAP Technologies Holding Company, a Delaware corporation ("YAP," "we," "us," or "our"), and govern your use of the YAP mobile application, the theyapapp.co website, and related services (the "Service"). By downloading, accessing, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
Please read Section 17 carefully. It requires most disputes to be resolved through individual binding arbitration and waives your right to a jury trial and to participate in a class action, unless you opt out within 30 days as described there.
The short version
- You must tell everyone in a conversation that you are using YAP and get any consent the law requires before you record. That responsibility is yours.
- YAP's statistics, awards, and AI-generated commentary are for entertainment and self-improvement. They can be wrong and are not professional advice.
- You own your content. You give us the limited rights we need to run the Service.
- Subscriptions are billed and refunded by Apple, and renew automatically until you cancel in your Apple account settings.
- Disputes go to individual arbitration, not court or class actions, unless you opt out.
1. Eligibility and Accounts
You must be at least 13 years old to use the Service. If you are under 18, or under the age of majority where you live, you may use the Service only with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use. Where local law sets a higher minimum age for using an online service without parental consent, that higher age applies. You may not use the Service if you are barred from doing so under applicable law.
You are responsible for the accuracy of the information you provide, for keeping your account credentials and device secure, and for all activity under your account. Notify us promptly at support@theyapapp.co if you believe your account has been compromised.
2. The Service
YAP is a conversation analytics app. When you start a session, YAP records audio through your device's microphone, sends it to our systems and service providers for transcription and speaker separation, and generates statistics, transcripts, awards, summaries, and other results ("Results"). Speakers are distinguished within a session and named by you; YAP does not identify who a person is. How we handle this data is described in our Privacy Policy.
We may add, change, suspend, or remove features at any time. Some features may be labeled beta or experimental and may be less reliable.
3. Recording Consent: Your Responsibility
Laws in many places, including California and other "all-party consent" jurisdictions, prohibit recording or analyzing a conversation without the consent of every participant. Some laws also restrict recording minors or recording in certain places. By using the Service, you agree that:
- Before starting any session, you will inform every participant that YAP is recording and analyzing the conversation, and obtain every consent required by the laws that apply to you and to each participant.
- You will not record anyone covertly, and you will stop the session if any participant objects.
- You will not record a minor without the consent of that minor's parent or guardian where the law requires it.
- You will not record conversations where participants have a heightened expectation of privacy or confidentiality that you are not entitled to waive, such as privileged legal or medical discussions, confidential workplace meetings, or locker rooms and restrooms.
- You will not use the Service in any jurisdiction where its use would be unlawful.
YAP does not obtain consent on your behalf and cannot verify that you have obtained it. You are solely responsible for compliance with recording, eavesdropping, wiretap, privacy, and biometric laws in connection with your sessions.
4. Acceptable Use
You agree not to, and not to help anyone else to:
- use the Service to harass, bully, stalk, threaten, defame, embarrass, or intimidate anyone, including by sharing Results meant to humiliate a participant;
- use the Service for surveillance, monitoring of employees, partners, or family members without their knowledge, or to gather evidence without lawful consent;
- record or upload content that is illegal, sexually explicit involving minors, or infringes another person's rights;
- use Results to make decisions about a person's employment, education, housing, credit, insurance, or legal status;
- reverse engineer, decompile, scrape, or attempt to extract the source code, models, or prompts of the Service, except where the law expressly permits this;
- interfere with or disrupt the Service, bypass security or usage limits, or access it through automated means we have not authorized;
- use the Service or Results to build a competing product or to train machine-learning models; or
- resell, sublicense, or commercially exploit the Service without our written permission.
We may investigate and take action against violations, including removing content, suspending or terminating accounts, and cooperating with law enforcement where required.
5. Your Content and Our License
"Your Content" means the audio you record, transcripts, speaker names you assign, and other information you provide, together with Results generated from them. As between you and YAP, you own Your Content.
You grant YAP a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display Your Content, and to share it with our service providers, solely to operate, secure, maintain, and provide the Service to you and as described in our Privacy Policy. This license ends when Your Content is deleted from our systems, except for copies retained in backups or as required by law, as described in the Privacy Policy. We do not use Your Content for advertising or to train our own machine-learning models.
You represent that you have all rights and consents needed to provide Your Content and to grant this license, including the consent of every person whose voice or information appears in it.
6. Sharing Results
You can choose to share Results, such as award cards and recaps, through other apps. Shared Results may include participants' names, statistics, and excerpts of what they said. You are responsible for what you share and for respecting other participants' privacy. Once shared, content is outside our control and we cannot delete it.
7. AI-Generated Results Are Not Advice
Results are produced by automated systems, including third-party speech recognition and artificial intelligence models. They may be inaccurate, incomplete, misattributed to the wrong speaker, or reflect errors in transcription. Awards, scores, and commentary are designed for entertainment and general self-improvement. They are not a measurement of anyone's intelligence, character, health, or ability, and they are not medical, psychological, speech-therapy, legal, professional, or other expert advice. Do not rely on Results for any important decision, and do not treat a Result as a factual statement about any person.
8. Subscriptions and Payments
Some features may require a paid subscription ("YAP+"). Purchases are made through Apple's App Store and are subject to Apple's terms and payment processing. Unless you cancel, a subscription automatically renews at the end of each period at the then-current price, and Apple charges your account within 24 hours before the period ends. You can manage or cancel your subscription at any time in your Apple ID account settings; cancellation takes effect at the end of the current billing period. If a free trial is offered, any unused portion is forfeited when you purchase a subscription. Refunds are handled by Apple under its policies, and YAP cannot issue App Store refunds directly. We may change prices with notice as required by Apple and applicable law. Deleting the app does not cancel a subscription.
9. Our Intellectual Property
The Service, including its software, design, award names, graphics, logos, and the YAP name and marks, is owned by YAP and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a personal, revocable, non-exclusive, non-transferable license to install and use the app on Apple devices you own or control, for your personal, non-commercial use. All rights not expressly granted are reserved.
If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.
10. Copyright Complaints
If you believe content available through the Service infringes your copyright, send a notice to support@theyapapp.co with the subject "Copyright Notice," including the information required by 17 U.S.C. § 512(c)(3). We may remove content and terminate repeat infringers.
11. Third-Party Services
The Service relies on third-party providers, including Apple, cloud hosting, and transcription and AI providers described in our Privacy Policy. We are not responsible for third-party services, platforms, or websites that you use, including apps you share Results to, and your use of them is governed by their terms.
12. Termination
You may stop using the Service and delete your account at any time through the app or by contacting support@theyapapp.co. We may suspend or terminate your access at any time if we reasonably believe you have violated these Terms or the law, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination will survive, including Sections 3 through 7, 9, and 13 through 20.
13. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT RESULTS WILL BE ACCURATE OR RELIABLE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, YAP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR REPUTATION, OR FOR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATED TO THE SERVICE, RESULTS, YOUR CONTENT, OR CONTENT SHARED BY YOU OR OTHERS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (US$100).
These limitations apply to any theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited under applicable law, such as liability for death or personal injury caused by negligence, or for fraud.
15. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless YAP and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) your failure to obtain any consent required to record or analyze a conversation; (d) Results or content you share; or (e) your violation of these Terms or of any law or third-party right. We may assume the exclusive defense of any matter subject to indemnification, and you will cooperate with our defense.
16. Governing Law
These Terms are governed by the laws of the State of Delaware and the Federal Arbitration Act, without regard to conflict-of-law rules. If you live in a country that gives you the benefit of mandatory consumer protection laws of your country of residence, nothing in these Terms takes those protections away.
17. Dispute Resolution, Binding Arbitration, and Class Action Waiver
Informal resolution first. Before starting any formal proceeding, you and YAP agree to try to resolve the dispute informally. Send a written notice describing the dispute and the relief sought to privacy@theyapapp.co (subject "Dispute Notice") or to our mailing address; we will send ours to the email associated with your account. If the dispute is not resolved within 60 days after the notice is received, either party may begin arbitration.
Agreement to arbitrate. You and YAP agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or Results ("Dispute") will be resolved by final and binding individual arbitration, except that (a) either party may bring an individual claim in small claims court if it qualifies, and (b) either party may seek injunctive or equitable relief in court for infringement or misuse of intellectual property. The arbitrator, and not a court, decides all questions of arbitrability, except that a court decides questions about the class action waiver, the batch arbitration procedure, and the enforceability of this Section.
Rules and location. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, before a single arbitrator. Hearings may be held by video or in the county where you live. Payment of filing and arbitration fees is governed by the AAA rules, and we will pay any fees required of a business under those rules.
Class action and jury waiver. YOU AND YAP EACH WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may award relief only to the individual party seeking it and only to the extent needed to resolve that party's claim. If this class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be decided by a court after all arbitrable claims are resolved, and will not be arbitrated.
Mass filings. If 25 or more similar demands for arbitration are filed against YAP by or with the assistance of the same law firm or coordinated group, the demands will be administered in batches of up to 50 under the AAA's mass arbitration procedures, with one arbitrator per batch, and the parties will cooperate in good faith to resolve them efficiently. Statutes of limitation are tolled for claims waiting in a batch.
30-day right to opt out. You may opt out of this arbitration agreement by emailing support@theyapapp.co with the subject "Arbitration Opt-Out," including your name and the email associated with your account, within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms.
Court venue. For any Dispute not subject to arbitration, you and YAP consent to the exclusive jurisdiction of the state and federal courts located in Orange County, California, except where your local law gives you the right to bring the claim where you live.
Time limit. To the extent permitted by law, any Dispute must be brought within one year after it arises, or it is permanently barred.
18. Apple App Store Terms
If you obtained the app from Apple's App Store, the following also applies. These Terms are between you and YAP only, not Apple, and YAP, not Apple, is solely responsible for the app and its content. Your license is limited to use on Apple-branded products you own or control, as permitted by the App Store Usage Rules. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. YAP, not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection or privacy claims. In the event of a third-party claim that the app infringes intellectual property rights, YAP, not Apple, is responsible for its investigation, defense, settlement, and discharge. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
19. Changes to These Terms
We may update these Terms from time to time. If a change is material, we will give reasonable notice, for example in the app or by email, before it takes effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, stop using the Service and delete your account. Changes to Section 17 will not apply to Disputes of which we had actual notice before the change.
20. General
These Terms and the Privacy Policy are the entire agreement between you and YAP regarding the Service. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. The section headings and "short version" summary are for convenience only and do not limit these Terms.
21. Contact Us
YAP Technologies Holding Company
6231 Residencia, Newport Beach, CA 92660, United States
Support: support@theyapapp.co
Privacy: privacy@theyapapp.co